Privacy Policy

Last updated: November 5, 2025

Thrive Integrative, Inc. (“we,” “us,” “our”) provides mental-health care and educational resources. This policy explains what we collect, how we use it, and your choices.

Information We Collect

• Account & Contact: name, email, phone, appointment details you provide.
• Service & Intake: information submitted during insurance verification, scheduling, or contact forms.
• Well-being Inputs (optional): self-assessments, goals, or notes you choose to share.
• Technical: IP address, device/browser data, and cookies for security, session management, and basic analytics.
• Communications: emails and messages you send to us.

How We Use Information

• Provide, schedule, and improve services; personalize your experience.
• Respond to requests and communicate about appointments.
• Maintain safety, prevent abuse, and comply with legal obligations.
• Produce de-identified statistics to improve quality of care.

Legal Bases (where applicable)

• Contract: to deliver requested services.
• Legitimate interests: security, improvement, and basic analytics.
• Consent: optional features like newsletters or certain cookies; you can withdraw consent at any time.

Cookies & Analytics

We use essential cookies for security and session management and limited analytics to understand site usage. Your browser settings and any cookie banner controls let you manage preferences.

Sharing

• Vendors/Processors: hosting, email, analytics, scheduling—bound by contracts and used only under our instructions.
• Legal/Safety: to comply with law or protect rights and safety.
• No Sale: we do not sell your personal information.

Clinical Boundary

This website provides care coordination and education but is not a covered entity’s EHR portal. Do not submit crisis information here. In the U.S., call or text 988 for immediate help, or dial 911 in an emergency.

Data Retention

We keep personal data only as long as needed for the purposes above, then delete or de-identify it unless law requires longer retention.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, object to processing, or restrict processing. To exercise rights, contact us at care@thriveintegrativemd.com.

Security

We use reasonable administrative, technical, and physical safeguards (HTTPS, access controls, logging). No system is 100% secure.

Children

Our site is not directed to children under 13 (or the minimum age in your jurisdiction). If you believe a child provided data, contact us for removal.

International Transfers

Your data may be processed outside your country. Where required, we use approved safeguards (e.g., Standard Contractual Clauses).

Changes

We may update this policy. We will revise the “Last updated” date and, where reasonable, provide additional notice of material changes.

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